Carrie Mott ─ intelligently engaging customers across their continuous journey...
March 8, 2021 • 3 Minute Read
Updated October 2022
Carrie Mott
Head of Marketing Asia Pacific
FullStory
(Previously —
Head of Marketing & Sales Development APAC
Dynatrace)
Are you looking for someone who is obsessed with the connected customer experience and brings next generation “Account Based Everything” to the customer & prospect buying journey? We know the person─Carrie Mott!
Carrie leads the Asia Pacific Marketing team at Digital Experience Intelligence leader, FullStory. She previoulsy led the Asia Pacific and Japan Marketing & Business Development team at cloud Observability & AIOps leader, Dynatrace. She was responsible for transforming engagement, fostering community & collaboration and enabling go-to-market teams on how they connect, educate and delight end-users and technology buyers across the customer journey. Carrie is an award-winning, customer-focused executive with almost two decades experience in building and leading marketing, sales development & communications teams to sustainable, rapid growth for some of the world’s preeminent and most progressive cloud and technology providers. Carrie is a passionate technologist who values her family, community, art and nature and is a proud Aunt to three wonderful nephews.
Please meet this IT Wondrous Woman™, Carrie Mott!
Our 10 Questions for this IT Wondrous Woman.
Fun Facts
1. What’s the one thing about you that your business colleagues don’t know about you?
My login password.
2. Before the pandemic, how many air miles/KMs did you flying annually?
Oh wow - Many more than I needed to it seems. Less than I wanted to. Regardless, I have a very large I.O.U. for that which I need to repay to the planet for past and future air miles.
3. What is the most adventurous food you have eaten and what city/location did you eat it?
I’ll eat most things once. I’ll never eat tripe again. Or drink Bhutanese wine at altitude, even if it is the happiest place on earth :)
Your Career
4. What are the top two experiences, achievements or failures that shaped your journey as a successful leader?
Getting started & keeping going. These are the two fundamentals of any significant journey. They can also be the most challenging. The first is the leap of innovation, the second the resilience and willingness to continue to adapt and iterate along the way.
5. Did you have a mentor in the early part of your career and, if so, what is the biggest lesson you learned from your mentor or influencer?
Not a mentor per se, but I have some pretty awesome friends. And my parents are incredible role models - both are pioneers, life-long learners and have a healthy sense of adventure and humor. I also think David Attenborough is a genius – his generosity in sharing with so many of us the value of our natural world, its essential biodiversity and interconnectedness has been a constant and irreplaceable influence in my life and career.
Walking In Your Shoes
6. What is one piece of business or career advice you would give to your younger self?
Imagination, courage, empathy and perseverance will take you everywhere. Invest in yourself - you can do anything.
7. As a leader, how do you remain a resource for people early in their careers?
I listen. That’s the greatest investment you can make in anyone.
Today’s Business Environment
8. What is the most interesting project you have worked on in the last few years?
Brainstorming the future of Artificial Intelligence, its applications & impact with a bunch of awe-inspiring people.
9. What skills are you currently developing or refining (in yourself) that will make you a more successful leader in the digital economy?
You have to be interested to be interesting. Your end-user's experience IS the North Star, so put your customer at the centre of everything you do.
10. What is your greatest business challenge today?
“Connecting digital minds and analogue hearts.” This is every business’s greatest challenge and opportunity, today and into the future. Credit goes to futurist and friend Anders Sorman-Nilsson on this one.
